In the event that inbound calls are failing in the server and when you bring up the freeswitch log it shows:

INCOMPATIBLE_DESTINATION as the error code then it is likely to be a codec issue.

What you need to do is : 

1) Log into the GUI and go to your SIP profile
2) At the bottom of the SIP Profile you will find two parameters; "inbound preffered codecs" and "outbound preffered codecs"

You need to specify the codecs or negotiations will not occur.

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