Articles

  How to purchase FreeSwitch G729 licences

G.729 is a toll-quality, low-bandwidth audio codec supported by many VoIP providers. The voice...

 APIs Available for SPE (Admin Area)

1)create client.2) suspend client.3)unsuspend client.4) terminate clients.5)get reseller info6)...

 APIs Available for SPE (Client Area)

1) get client details 2) edit clients details3) add all five extenstions for client (sip...

 Call Cost location in Database

customer charge plan saves in routes table provider charge plan saves in  outbound_routes table

 Call Scripts PBX v/s IP Phones

Cloudastrix Dialscript > Local phones and local PBX Edit the following:...

 Change global dialstring

For Dialed modify make it global please follow below steps : Please Open  File using below...

 CloudAstrix SPE Upgrade Script

Below you will find the link to upgrade SPE. Download the text, rename to an SH file and run it...

 Codec Mismatch with Linksys PAP2

This is an article to help you resolve an issue in CloudAstrix Service Provider Edition...

 Common FreeSwitch Commands

fs_cli = starts FreeSwitch Consolereload mod_sofia = reloads FreeSwitch settings, but cuts...

 Create Airtime Product in WHMCS

Go to /Setup/Products Services/Configurable Options Create a new Group called Airtime Recharge...

 Create Low Balance Notification Email Warning

CloudAstrix SPE sends low balance notifications warnings by email to reseller and...

 Create a Customer product/service

Go to /setup/products services Create a product under selected group Under Module Settings...

 Detailed GRANT setup to MySQL

If you try to connect to your mysql server from remote machine, and run into error like below,...

 Does SPE Support High Availability (HA)

SPE supports HA.CloudAstrix uses an Open Source HA software using two servers and a SAN. All...

 Download SPE Script and Module

This article will demonstrate how to download your SPE Script or ModuleIn your Client Area, click...

 FS Installation Script

################################ #SPE2 INSTALLATION SCRIPT #Last update: 18  June 2015 #No...

 Fanvil Inter-operability Test

                                                            Fanvil Test case   Registration...

 Freeswitch v/s Asterisk

We get asked multiple times daily as to why we're using Freeswitch.We've compiled a neutral list...

 Getting 603 Declined when Connecting to VoipNow server

If you are connecting to a VoipNow Trunk,and outgoing calls gives Error 603-Declined, ensure...

 Hangup Causes

The default code is NORMAL_CLEARING (if you do not specify one) The codes are documented in...

 How to Add Different Codecs

To change and add codecs to the SIP Profile, go to:SETTINGS/SIP PROFILEEdit the SIP ProfileLook...

 How to Install Memcached PHP Extension in CentOS

Memcached is a general-purpose distributed memory caching system that was originally developed by...

 INCOMPATIBLE DESTINATION

In the event that inbound calls are failing in the server and when you bring up the freeswitch...

 Inbound Dialstring Change

1.  Change in Dialstring for inbound callls its differ by server to server. We had changed  like...

 Moving SPE Server to another

You need to copy below directories at new server:1. /usr/local/freeswitch/sounds/en/us/callie/*2....

 No Inbound in Natting Environment

In a situation where your network is natted and there is no inbound from external call, but there...

 Number Translation Prefix Changes

To change the prefix before it reaches the Rate Sheet, you need to change the number translation...

 Number Translation and Outbound Routing

There are two places where you can manupulate numbers:1- Number translation in client's account...

 PHPMyAdmin MBSTRING Extension Missing

After installing PHPMyAdmin, this error appears:The mbstring extension is missing. Please check...

 PHPMyAdmin: upgrade to MySQL

phpMyAdmin – Error You should upgrade to MySQL 5.5.0 or later We need to comment the following...

 Persistent loss of Database connection

If the remote database keeps losing connection for no apparent reason, this is an SE Linux...

 Ratesheet Explanation

Please find the Ratesheet sample file here:http://my.cloudastrix.com/dl.php?type=d&id=23Code,...

 Reset Root MySQL Password

If a password has been set and you cannot obtain it then you can reset the password with the...

 Ring Group Explanation

Ring Group SimultaneousCalling Extension 8201 will ring all phone extensions in group 01. Ring...

 SIP Protocol Messages

About The SIP protocol specifies messages that communicate status between endpoints. Each...

 SIP header issue with DID call

$xml .= "<action application=\"bridge\"...

 SPE Install via script

SPE INSTALLATION SCRIPT. This install script will be in the Download section of your...

 SPE Script for install or upgrade

SPE Installation Scripthttp://speinstall.cloudastrix.comSPE Upgrade script from...

 SPE not charging for calls

SPE its not charging any calls.Even though there are rates, all calls are going for free.Load...

 SPE: Cannot connect to Freeswitch Database

When adding a server, you get this error: "Alert! We are unable to connect to your freeswitch...

 Setup NATTING Network Scenario

If your network has a Natting structure, you may setup as below.41.162.54.77 is the public...

 Sofia-SIP

Introduction Sofia is a SIP stack used by FreeSWITCH. When you see "sofia" anywhere in your...

 Steps for live call graph

Make sure that memcached is installed and running along with php-memcached extension You can...

 Steps to complete setup in GUI

Follow these steps to complete the GUI Setup 1 Add server 2 Add Sip Profile 3...

 Upgrade to SPE v2 Instructions

To upgrade to SPE version2, there are front end and back end changes needed.1. cd...

 Various TCPDump Commands

In order to troubleshoot, you may run these various TCP Dump commands and use Wireshark to see...

 View SPE DataBase details

To view the database details of SPE, type this command:cat...

 What format is sound files recorded in?

Sound files are recorded in .wav 8khz 16 bit 1 channel

 Where to edit/manage DIDs

1- Provider Tab= add did, assign did2- DID Management tab = add dids , assign3- Client Screen=...