Articles

 1.1 How to add server

(1) Click on 'Settings' tab on top. (2) Now click on 'Manage your servers' block and you will be...

 1.2 Dashboard overview

Dashboard tab contains the "System Overview" of CloudAstrixSPE . Click on "Dashboard" tab to see...

 10.1 Settings overview

Click settings tab to open this section (settings.png). Settings Tab contains three sections (A)...

 10.10 View configuration list

(1) Click on this block to view the list of congigurations of SPE (screenshot...

 10.11 List of freeswitch SIP devices

(1) Click on this block to view the freeswitch SIP devices list. (2) Click on "Add SIP Device"...

 10.12 List of Freeswitch Server

(1) Click on this block to view the list of added freeswitch servers on the SPE (screenshot...

 10.13 How to import call rates in customer charge plan

(1) Click on "Customer Charge Plan" block to open the charge plan table. (2) To import call rates...

 10.2 How to create a Provider's Account

(1) Click on "Provider Account" block to open this. (2) Provider list will be displayed in form...

 10.3 How to add DID's

(1) Click on DID management to open the DID list . (2) On top of table there are buttons to Add,...

 10.4 Outbound Routing

(1) Click on "Outbound Routing" block to view the panel for routing which contains routing rules.

 10.5 Add a SIP profile

(1) Click on "SIP Profile"  block to open a SIP list. (2) Click on "Add SIP Profile" button o top...

 10.6 How to add a customer charge plan

(1) Click on "Customer Charge Plan" block to open the charge plan table. (2) Click on "Add"...

 10.7 View the prepaid clients list

(1) Click on "Prepaid Client" block to open a prepaid client list (screenshot...

 10.8 Postpaid clients list

(1) Click on "Postpaid Clients" block to view the postpaid clients list(2) Click on view details...

 10.9 How to view a license information for a CloudAstrixSPE

(1) Click on "License Information" block to view  all the details of cloudastrixspe.

 11.1 How to create a recharge product

(1) Click on Setup menu on top and follow the steps Setup -> Products/Services ->...

 2.1 Add Provider

(1) Click on the Provider block next to call shops block to open the provider list of...

 2.2 Add call cost from provider

(1) Click on "Call Cost" tab to display the call cost details. (2) On top there is a button to...

 2.3 Add DID from provider

(1) click on this tab to open a list of DID's for the provider (screenshot provider_did.png). (2)...

 2.4 Setting up a SIP profile for a provider

(1) Click on SIP settings  tab and form will appear, fill all the details and click on save...

 2.5 Add customer charging plans

(1) Click on "Customer Charge Plan" block to open the charge plan table. (2) Click on "Add"...

 2.6 How to add call shop account

(1) Click on "Call Shops" block to display the call shop list and  table of cal shop will be...

 2.7 Import a call rates for customer charge plan

(1) Click on "Customer Charge Plan" block to open the charge plan table. (2) To import call rates...

 3.1 Create Reseller product service in whmcs

Reseller are those clients who purchase product of reseller type. When any client purchase any...

 3.2 How to add a reseller account from whmcs

(1) Click on "Orders" menu on top and click on "Add New Order". (2) In this order form select the...

 3.3 Setup reseller permissions and allocate DID's

(1) Click on Setup menu on top and follow the steps Setup -> Products/Services ->...

 4.1 Create Customer products service in whmcs

Customer are those clients who purchase product of customer type. When any client purchase any...

 4.2 How to add a customer account from whmcs

(1) Click on "Orders" menu on top and click on "Add New Order". (2) In this order form select the...

 4.3 Setup permissions and allocate client DID's

Customer are those clients who purchase product of customer type. When any client purchase any...

 5.1 How to add an auto attendant in customer account

(1) Open the customer list from dashboard tab and edit a customer, you will see a customer edit...

 5.2 How to allocate DID numbers

(1) From add form select DID's from available DID list to allocate. See screenshot for detail:

 5.3 How to upload .wav files

Click on browse button on the add form and a "File Upload" popup window will appear . Select a...

 6.1 Add a sip device in customer account

(1) Open the customer list from dashboard tab and edit a customer, you will see a customer edit...

 6.2 Process to allocate DID to sip device

To allocate a DID number to SIP , simply click the numbers in the available list to make them...

 6.3 How to configure the SIP device

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 6.4 Registration of SIP Account to Softphone

Various Softphones have its own requirements to register. The most common configuration is as...

 7.1 How to add ring group in customer account

(1) Open the customer list from dashboard tab and edit a customer, you will see a customer edit...

 7.2 Configure ring group

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 8.1 How to add a conference call in customer account

(1) Open the customer list from dashboard tab and edit a customer, you will see a customer edit...

 8.2 How to configure conference call

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 9.1 Reports overview

Click on the "Reports" tab to open the reports section. For more details see screenshot below:

 9.2 Customer call detail report

(1) Click on first block of reports "Customer Call History" to see the customer call report. See...

 9.3 Reseller call detail report

(1) Click on "Reseller Call History" block to show the reseller call history report (See...

 9.4 Provider call detail report

(1) Click on "Provider Call History" block to show the Provider call history report . (2) You can...

 9.5 Live call report

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 9.6 Trunk stats report

Click on this "Trunk Stat" block to view the Trunk Stats report.

 9.7 How to fetch Reseller summary report

(1) Click on "Reseller Summary" block under reports  to view the Reseller summary...

 9.8 Provider summary report view

(1) Click on "Provider Summary" block under reports tab to view the provider summary report list...

 9.9 User summary report

(1) Click on "User Summary" block to view the user summary report

 9.90 User payment report

(1) Click on "Payment Report" block under reports tab  to view the "User Payment list".

 9.91 Commission reports

(1) Click on "Commision Reports" block under reports tab to view the Customer payment list of SPE.

 9.92 List of all devices

(1) Click on "List of all devices" block to view the list of all devices. (2) Click on edit...

 9.93 Package usage report

(1) Click on this block to view the package counter report (screenshot package_report.png).